Question 1

How long does it take to set up my AI agent?

Accepted Answer

Our setup process is fast and straightforward. After an initial consultation to understand your specific needs, we can typically have your customized AI agent fully integrated and live within 6-10 business days depending on the complexity of the project.

Question 2

Can I use my existing business phone number?

Accepted Answer

Yes, absolutely. Our system is designed to integrate seamlessly with your existing phone number. We typically achieve this through a simple call forwarding process that you can set up with your current phone provider, so there's no need to change the number your customers know and use.

Question 3

What CRMs and calendars do you integrate with?

Accepted Answer

We integrate with most major platforms to ensure a smooth workflow. This includes Salesforce, HubSpot, Zoho, Google Calendar, Microsoft Outlook, and many more. If you use a custom or different system, let us know and we can explore integration options.

Question 4

How human-like does the AI sound?

Accepted Answer

Our agents are built on advanced conversational AI, making them sound remarkably natural and human-like. They are designed to understand context, handle interruptions, and use nuanced tones, providing a friendly and professional experience for your customers that is far beyond a standard robotic voice.

Question 5

What happens if the AI can't answer a customer's question?

Accepted Answer

We design a custom escalation path for this scenario. If the AI agent encounters a question it cannot answer, it can be programmed to gracefully offer a number of options, such as taking a detailed message for a human to review, sending an SMS with a link to more information, or transferring the call to a designated person on your team.

Question 6

How is your service priced?

Accepted Answer

Our pricing is based on a flexible subscription model that depends on your specific needs, such as your expected monthly call volume and the complexity of the tasks you want the AI to perform. For a detailed breakdown, please visit our Pricing page or contact us for a custom quote.

Question 7

What languages does the AI support?

Accepted Answer

Our platform is truly global, with support for over 40+ languages and a wide variety of accents. This allows you to provide exceptional and accessible service to your entire customer base, no matter where they are from.

Question 8

How is our company and customer data kept secure?

Accepted Answer

Security is our top priority. We use enterprise-grade security protocols, including data encryption both in transit and at rest, to protect all information. We adhere to strict data privacy practices to ensure all conversations and data are handled with the utmost confidentiality. For more details, please see our Privacy Policy.

Frequently asked questions